Tickets

Tickets

Tickets

Adding a New Ticket

To add a ticket, you must be signed in to your Lares Tenant Account.
  1. Press on the Tickets button from the Quick Actions slider
  2. Press on the Add ticket button
  3. Press select a category by pressing on category button
  4. Fill the required fields and press on the Save button to add a ticket

Viewing a Ticket

To view a ticket, you must be signed in to your Lares Tenant Account.
  1. Press on the Tickets button from the Quick Actions slider
  2. Press on a ticket to access more details.

Sharing a Ticket & Adding Comments

To share a ticket or add comments, you must be signed in to your Lares Tenant Account.
  1. Press on the Tickets button from the Quick Actions slider
  2. Press on a ticket to access more details
  3. Press on the Share link or press on the Comments section to see all comments and add your own comment
  4. Enter a phone number or an email and press on the Share button to share the ticket


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